Sherri Weisenfluh, LCSW, ACHP-SW Associate Chief Clinical Officer, Counseling

Bonnie Meyer, DMin, BCC Director of Bereavement and Spiritual Care

Holidays, for many people, are times to be with loved ones and share family traditions.  Because we have such a strong association between holidays and being with loved ones, holidays can be painful instead of joyous when a loved one dies.  After the death, we miss them every day, but may miss them the most on special days that are packed with memories—the holidays which mean the most to us.

For those who are grieving, the approaching holidays are often anticipated with dread rather than with joyful anticipation.  Some dread going through the motions of the usual holiday activities without that person’s presence.  The reality of their absence will be so unbearable that we are unsure whether we will even want to do anything associated with the holidays.

Yet we wonder, what do my living loved ones need at this time?  And, what do I need at this time?  What shall I do, and what shall I not do, this year?

If you or someone you know will be going through the holidays this year while grieving the loss of a loved one, here are some suggestions.

  • Talk with your family and friends about their ideas and plans; consider doing something special together:
  • Consider the “little things” that can make a difference
    “The little things are infinitely the most important” – Arthur Doyle
    “Taking that first step, however small it may seem is a big step.  It frees you from feeling immobilized.” – Ronna Jevne & James Miller, in Finding Hope: Ways to See Life in a Brighter Light (1999).
  • Make “Healing Memory Ornaments” together:  decorate a plain ornament with colors or drawings that have meaning for you; write a message to your loved one and stuff it inside the ornament; hang or display the ornament according to your family’s traditions
  • Buy a present for the loved one, and donate it to a needy person
  • Light a candle, or say a prayer, or play a song, or plant a tree
  • Include a poem or scripture or picture, in memory of your loved one, in your holiday cards that you send
  • Did the one who died always perform a particular role during the holidays (such as cutting the meat, or leading the Seder, or distributing the gifts, etc.)?  Talk about what would feel best this year:  leave the role undone?  Have someone else perform the role?  Change the role in some way?  Can that mantle be passed on to someone else in a meaningful and healing way?
  • Hang a stocking or set out a bowl for the person, and ask family and friends to fill it with notes about special memories
  • Give yourself and others permission to cry…and also to laugh.
  • Talk with a grief counselor about your particular situation and make some decisions about what will help you through the holidays
  • Attend a holiday support group and talk with others about their ideas and plans
  • Attend a holiday memorial service, or visit the grave (ask someone to go with you, if that will help)
    Hospice of the Bluegrass offers holiday-related memorial services, counseling, groups, and healing activities at each of our sites.  A schedule of these events is available on the Support Groups section of our Web site
  • One place your family and friends can get suggestions about how to help you during the holidays is on-line at Caring Connections

If you are facing the holiday this year during a time of grief and loss, we hope that you are able to find the support you need.  We hope that you are able to find meaning, in some small thing, that brings you comfort.  If you would like to talk to a counselor, please call the Hospice of the Bluegrass office located in your area.

Gretchen Brown, President/CEO, Hospice of the Bluegrass

Gretchen Brown, President/CEO, Hospice of the Bluegrass

November is National Hospice and Palliative Care Month and Hospice of the Bluegrass wants to make sure that everyone in the 32 central, southeastern and northern Kentucky counties we serve understands what resources are available for the dying, their families and the grieving.

Coping with a serious or life-limiting illness is not easy. In fact, it might be the hardest work you’ll ever do. Working with doctors and hospitals, navigating the maze of care needs, figuring out insurance coverage, all in addition to taking care of your family can be overwhelming. Hospice of the Bluegrass wants you to know that there is help.

Hospice and palliative care provides expert pain management, symptom control, psycho-social support and spiritual care to patients and families when a cure is not possible. All the necessary medicines and equipment needed to keep a patient comfortable can be brought right to the home, which is where most Americans would like to be if at all possible.  Hospice makes this happen.

More than 1.5 million people with a life-limiting illness get help from the nation’s hospice and palliative care providers every single year.

“There’s an inaccurate perception among the American public that hospice means you’ve given up,” said J. Donald Schumacher, president and CEO of the National Hospice and Palliative Care Organization. “Those of us who have worked in the field have seen firsthand how hospice and palliative care can improve the quality of life. And there’s a growing body of research showing that hospice and palliative care may prolong the lives of some people who receive care.”

Families often share thoughts with us about their hospice experience.  We hear comments like “What a difference hospice made in the last days of her life”, “We wish we had called hospice sooner” or “We could not have done this without hospice.”  Do you have a special hospice story you would like to share?  Leave a comment ~ we would love to hear!

Gretchen M. Brown

 

 

Gretchen M. Brown
President/CEO

Nov 012011

Sylvia Boggs, Volunteer

How did I become a Hospice Volunteer? I did not make a conscious decision to volunteer for Hospice. It was more of an organic collision of events in my life that guided me to volunteering for Hospice.

My father died in July 2006. He lived 8 days after a repair for an aortic dissection. I spent most of that time beside him, comforting and loving. It was my first experience with death of a loved one.

I learned I have a capacity for giving comfort and presence for the ill. And that the idea, the inevitability, of death, is not difficult for me to process.

My stepfather was placed in a nursing home a year and a half ago, with advanced dementia. Visiting him in his home, I was reminded how I can comfort and give presence.

About a year ago, I started looking around for a way I could help people. I looked at a variety of volunteer activities, in nursing homes and the Senior Citizen Center. Nothing really captured me.

And then a friend of mine told me about Hospice. She had taken volunteer training, and explained to me about Hospice and what it does, and I knew I had found the group with which I wanted to volunteer. I know most people come into Hospice because of their personal experience with the organization.  Not me.  Hospice and me just found each other.

I have been a volunteer for six months, visiting a couple of patients once a week in a nursing home. I can tell how much they appreciate my visits, and I have enjoyed hearing their stories. One of my patients has few other visitors, and she keeps track of the day of the week, always knowing when I will come, ready with questions about my week.  For one of my patients, I transported her mother to the nursing home for a weekly visit, and, even though the patient has died, I am maintaining a relationship with her mother because she is now a dear friend of mine. I have also had the honor of volunteering at the Flight 5191 Sculpture dedication ceremony, and the fun of working the finish line at the Bourbon Chase Race.  Thanks to Hospice, I feel as if I am doing volunteer work that matters. I am reaching out to people in a way that makes their lives, and their end of life, more meaningful and pleasant.  And I am benefitting from exposure to a bunch of amazing people I would not otherwise have met.

Sylvia Boggs is a volunteer with Hospice of the Bluegrass

Join the Challenge!   Hospice of the Bluegrass is participating in the GoodGiving Guide Challenge 2011, making us eligible for thousands of dollars in cash prizes!

All money donated to Hospice of the Bluegrass will be used to provide quality end of life care to terminally ill patients and their families. In addition, Hospice provides grief and bereavement services for family members, caregivers and anyone in grief whether or not their loved one was a hospice patient.

To help us compete for cash and prizes, we need a minimum of 50 friends and supporters, like you, to donate at least $25 each to Hospice via GoodGivingGuide.net anytime between 7:59 a.m. on October 27, 2011 and 11:59 p.m. December 31, 2011.

What is the GoodGiving Guide Challenge?  It’s a new partnership between Blue Grass Community Foundation and Smiley Pete Publishing (Chevy Chaser Magazine, Southsider Magazine and Business Lexington) to promote online charitable giving to local causes.  In addition to the GoodGiving Guide’s online efforts, Smiley Pete Publishing will be reaching out to its reader base with a print edition of the Guide, which will provide a detailed profile of 58 Lexington nonprofits, including Hospice of the Bluegrass.

The faster you give online, the greater Hospice’s chance of winning.  Plus there are many great incentive prizes for donors who give through the Challenge.  A complete list of nonprofit and donor incentives will be available on the Challenge website.

So, the race is on for Hospice of the Bluegrass to attract as many online donors as we can!  You can go directly to GoodGivingGuide.net and make your gift to Hospice of the Bluegrass. After making your gift, please tell your friends, family and colleagues about us and the GoodGiving Guide Challenge!

Look for updates about how we’re doing on our website and Facebook page.

Thanks so much for supporting the patients and families served by Hospice of the Bluegrass!

Oct 062011
Deede Byrne Chief Clinical Officer

Deede Byrne Chief Clinical Officer

Since 1978, Hospice of the Bluegrass has provided quality end-of-life care to terminally ill patients and their families using a comprehensive spectrum of care – from palliative outpatient services to in-home medical services to family and community support. Additionally, grief and bereavement services extend to family members, caregivers and anyone in grief including those whose loved ones were not hospice patients.

Hospice care focuses on maximizing quality of life for individuals with a life threatening illness by providing the most effective medical care to control symptoms and pain while also offering emotional and spiritual support to patients and those who love them. Hospice services include a team of highly trained medical experts that work with the patient and family to identify goals of care and manage bothersome symptoms. Additionally, hospice provides all the medications related to a terminal diagnosis and all the necessary medical equipment an individual may need.

Once a patient is admitted to Hospice, he or she will work with a team of clinical professionals including but not limited to a nurse, social worker, chaplain, bereavement counselor, certified nursing assistant and volunteers. This team of clinicians works closely with the patient’s own physician to provide the best care possible. Additionally, this team visits the patient’s home or current residence to care for an individual and their family.

Hospice care is available for all patients facing any terminal illness and at any age. While some may think of hospice care as only for individuals with cancer, in reality only 43% of HOB patients had cancer as their primary diagnosis in 2010. The leading non-cancer diagnoses include Alzheimer’s/dementia, heart disease, kidney and lung disease.

Some in the community may be surprised to learn that patients and families wish they had known about hospice services sooner in the disease progression. Hospice is not just for the last days of life; it is for the last phase of life. That often begins when a person receives a prognosis that his or her life expectancy is six months or less.

A pervasive myth about hospice care generally is that is can be a financial drain on the patient and family. The truth is that Hospice of the Bluegrass works with Medicare, Medicaid and most private insurance. Additionally, no patient is denied care because of a lack of insurance or resources.

Anyone can make a referral – the process begins with a simple phone call. Hospice of the Bluegrass provides care to 32 central, southeastern and northern Kentucky counties. For more information on hospice services or to find a Hospice of the Bluegrass office in your area, visit www.hospicebg.org.

Please share with us any questions you have about Hospice of the Bluegrass and our programs and services.

Todd Coté, MD, FAAFP, FAAHPM

Todd Coté, MD, FAAFP, FAAHPM

Hospice of the Bluegrass is a mission-driven organization, dedicated to providing the highest interdisciplinary palliative care to all we serve. Palliative care and hospice care are often used synonymously but they are not identical. Palliative care is the symptom-directed, patient-centered and life-affirming care of individuals, their families and friends who are living with serious illness. The ultimate goal of palliative care is to improve the quality of life for the patient and family. The focus is on a patient’s need for pain control and symptom management caused by the disease process whatever the diagnosis or treatments for the disease. Not only are physical problems of the patient addressed, but also the emotional, social and spiritual concerns of both the patient and family. Palliative care is provided by a team of doctors, nurses and other specialists that work with a patient’s own doctors to provide an extra layer of support to the patient and family. Palliative care is appropriate at any age and at any stage in a serious illness and can be provided together with curative treatment.

Hospice care is a subset of palliative care. It is palliative care for individuals with a life-limiting or terminal illness. Hospice care is typically for individuals with a life expectancy of six months or less. There is a shift in focus of the treatments and interventions an individual receives. The purpose of any treatment, therapies or interventions for an individual are applied with the purpose of managing bothersome symptoms and maximizing quality of life.

The Palliative Care Center of the Bluegrass is a subsidiary of Hospice of the Bluegrass. It is an interdisciplinary practice of professionals that provides palliative care consultations in a clinic setting, in hospitals and in long-term care facilities.

Hospice of the Bluegrass is proud to host the 2011 Art and Science of Palliative Medicine conference on October 20 and 21 at the Griffin Gate Marriott Resort and Spa in Lexington, Kentucky. Local, regional and national experts on palliative care are presenting. The focus of the conference is to:

  • Explain the role of palliative medicine and hospice in today’s practice and explore the future of the science
  • Explain the purpose and role of the interdisciplinary team required to provide effective palliative care
  • Explain the role of palliative medicine in chronic illness
  • Integrate palliative medicine in the treatment of chronic diseases such as dementia, pulmonary conditions and ALS.

If you have questions about palliative care or hospice care in particular I would love to hear from you. You may comment on this posting or contact the Palliative Care Center of the Bluegrass at 859.278.4869.

Todd Coté, MD, FAAFP, FAAHPM

Sep 082011
Gretchen Brown, President/CEO, Hospice of the Bluegrass

Gretchen Brown President/CEO

Welcome to the inaugural post in the Hospice of the Bluegrass blog. As most of you know, Hospice of the Bluegrass serves patients in 32 counties across Kentucky.  In an effort to keep our communities abreast of Hospice news, services and programs we are utilizing social media more frequently. Hospice of the Bluegrass can now be followed on FacebookTwitter, and LinkedIn and selected videos are accessible on YouTube. Similarly this blog was created for Hospice of the Bluegrass staff and volunteers to share their stories, experiences and insights with each other and the community in a medium that cultivates comments, discussion, questions and participation.

The programs and services at Hospice of the Bluegrass are directed by values. Our values provide our staff and volunteers with foundational and guiding principles that both permeate our work and create our organizational culture.  These values were created by our staff and periodically reviewed and updated in a program wide effort involving the staff and Board.  At Hospice of the Bluegrass our values are:

Compassion                 Excellent

Teamwork                   Respect & Dignity

Diversity                     Integrity

Innovation                   Sustainability

Recently discussions were facilitated at each of our locations and staff were asked how these values are demonstrated in behaviors and practices with patients, families,  co-workers, volunteers, the bereaved and in community interactions. Not surprisingly our staff articulated numerous thoughtful comments. Below are examples of their comments on each value:

RESPECT AND DIGNITY

  • Protect the personal dignity of patients, families and staff by treating them with kindness and respect in and out of their presence
  • Keep all conversations respectful by refraining from language that is demeaning or offensive to anyone and encourage face to face communication when necessary
  • Keep all documentation objective, timely and respectful towards everyone involved
  • Greet cordially and acknowledge the presence of others during the work day
  • Maintain patient dignity by protecting their personal privacy and by addressing them age appropriately and respect other people’s preferences regarding personal space

Compassion:

  • recognize and respect the unique values, beliefs and customs of each patient and family as I respond to their individual needs and choices
  • demonstrate a willingness to “go the extra mile” to meet the needs of Hospice of the Bluegrass (HOB) patients, families, and staff
  • actively listen and remain open-minded when faced with difficult/controversial issues or situations
  • adhere to the ethical obligations and expectations of my role and my employer
  • have a friendly attitude, make eye contact and respond with sensitivity and understanding
  • be compassionate and empathetic while maintaining healthy professional boundaries

Teamwork:

  • cultivate an attitude of support and encouragement
  • take responsibility for my actions and follow through on my responsibilities
  • make a commitment to being reliable and dependable…be on time, maintain regular attendance and remain flexible to meeting the needs of my team
  • be willing to ask for help and, likewise, be willing to assist others during times of increased workload or need
  • be open to giving and receiving constructive feedback and make a commitment to work through those instances when there has been miscommunication
  • demonstrate respect for co-workers by being approachable, actively listening and avoiding assumptions or premature conclusions
  • avoid distracting or disrupting others while they are working
  • demonstrate commitment and enthusiasm for the work I do and take a personal responsibility in maintaining a positive attitude
  • Be open to dialogue when there is a disagreement; working for understanding and for the best solution to problems

Excellence:

  • seek out continuing education and supervision, strive toward professional and personal growth while working independently
  • seek professional development opportunities and share learned knowledge with others
  • be solutions oriented and results driven and  receptive to new and better approaches to doing things
  • maintain professionalism in all aspects of my role
  • commit to applying best practices
  • meet and exceed the expectations of my job description
  • engage in ongoing assessment to ensure quality and focus on continuous improvement for best quality care

Innovation:

  • explore ways to improve the delivery of programs and services
  • readily accepts and shows positive commitment to change
  • support the utilization and application of new technologies
  • foster an atmosphere that encourages creativity and sharing of new ideas

Diversity

  • Respect the values, beliefs and cultures of patients, families and staff
  • Recognize when I am biased against certain values, beliefs or cultures that differ from my own
  • Seek to understand and appreciate differences through education and experience
  • Through my words and my actions help to create a work environment in which no one feels unwelcome or ashamed because of their religion, their race, their culture, their gender, or their sexual orientation

Sustainability:

  • participate in assisting HOB with identifying opportunities for cost containment and efficient use of resources
  • be a good steward of HOB resources
  • adhere to HOB policies regarding supply usage, and technology resources  as well as all HOB properties
  • be proactive in understanding federal and state regulations that mandate hospice services
  • report any possible misuse of HOB resources and suspected fraud and abuse to my supervisor or the HOB Compliance Hot Line
  • act as an ambassador of hospice to the community and help facilitate the opportunity for volunteers and donors to support HOB’s mission.
  • work to understand the needs of  the organization with productivity and efficiencies to achieve long-term sustainability
  • be responsible for self care and maintaining boundaries to avoid burn-out

Integrity:

  • be honest, sincere and take responsibility for my actions
  • acknowledge mistakes and identify growth opportunities
  • adhere to the mission, philosophy and values of HOB
  • follow HOB confidentiality and security policies
  • accurately record and submit my time and travel documents in accordance with HOB policy

These examples are some of the many excellent comments made by our staff.

Blogs are not meant to be a passive forum but to stimulate discussion and interaction. I hope that you will use the comments section to let us know your thoughts about our values and how you see those being manifest in our practices, services and programs. As you are most certainly aware conversations related to hospice services and end-of-life care can evoke strong emotions. Please keep your comments courteous and respectful. Please see our comment policy guidelines for more details.

Sincerely,

Gretchen M. Brown

Gretchen Brown is President and CEO of Hospice of the Bluegrass.

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